Ordering and Contact Information

ORDERING GUIDE

Joining the family of Andersen instrument owners is an exciting opportunity for you to own the instrument of your dreams. I can appreciate how deeply personal a custom instrument purchase can be, so I want to make sure that your questions are answered before placing an order, and that you are completely satisfied with the instrument you order.

Please note: Due to restrictions in international shipping of certain woods as spelled out in the CITES agreement, I no longer ship any instruments outside the United States.

PAYMENT AND SHIPPING

Please contact me for information regarding deposit and payment.

Payment options: Payments can be made by personal check, bank money order/cashier’s check,  or wire transfer. If making the final payment by personal check, please allow 5 days for the check to clear my bank.

For wire transfer contact me for routing instructions.  You must specify to your bank that all banking charges are for your account.

LIMITED LIFETIME WARRANTY

All Andersen Stringed Instruments are warranted to be free from defects in materials and workmanship. This warranty applies only to the original purchaser of the instrument, for as long as he or she owns it. All warranty repairs must be performed by Andersen Stringed Instruments, or a specifically authorized repairperson. This warranty does not cover repairs necessitated by normal wear and tear, misuse, neglect, accidental damage, modification, or cracking of wood or finish that results from changes in temperature or humidity. Frets, strings and tuning machines are not covered by this warranty.